Shipping policy
đźšš Shipping Policy
Last updated: 19th July 2025
At SportCount Australia, we aim to get your order to you quickly and reliably.
đź“Ť Shipping Destinations
We currently ship to Australia and New Zealand only.
⏱️ Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays).
You’ll receive a confirmation email once your order has shipped.
📦 Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and order size.
| Destination | Estimated Delivery Time | Shipping Method |
|---|---|---|
| Australia | 3–5 business days | Standard Australia Post or Courier |
| Australia | 1–3 business days | Express Australia Post or Courier |
| New Zealand | 8–12 business days | International Air Mail or Courier |
| New Zealand | 5–8 business days | Express International Air Mail or Courier |
Note: Delivery times are estimates only and may be affected by external factors beyond our control.
đźšš Tracking Your Order
A tracking number will be provided via email once your order has shipped.
âť— Missed or Wrong Addresses
Please ensure your shipping address is accurate.
We are not responsible for lost packages due to incorrect or incomplete addresses.
📬 Lost or Delayed Packages
If your order hasn’t arrived within the expected timeframe, please contact us at hello@sportcount.com.au.
We’ll do our best to assist, but we cannot guarantee delivery times.
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